Privacy Policy
Privacy Policy
IW Marketing (Iziah Willetts Marketing)
Last updated: 16 December 2025
IW Marketing (Iziah Willetts Marketing)
When you hire us to run an email campaign, we handle your customer data. This policy explains what data we collect, how we use it, and how we protect it. We follow the New Zealand Privacy Act 2020.
Questions?
Email: iziahw.marketing@gmail.com or text 020 405 84278
From You (The Client):
Your business name and contact details
Your email address and phone number
Payment information (processed by Stripe — we never see your card details)
Your customer database (emails, names, purchase history)
From Your Customers (During the Campaign):
Whether they opened emails
Whether they clicked links
Whether they replied or unsubscribed
Any responses they send
Automatically:
Email delivery status (bounces, spam complaints)
Basic email software analytics
Your business information:
To communicate with you
To run your campaign
To provide the service you paid for
Your customer data:
Only to send the 3-5 emails in your campaign
To track responses and meet our guarantee
To clean up bad email addresses
Analytics data:
To improve campaign performance
To track guarantee metrics
To create anonymized case studies (with your permission)
We take reasonable security measures:
Your data is stored on password-protected systems
We use reputable email software with security features
We don't share your customer list with anyone
We delete data after the campaign (unless you want to keep it)
Stripe handles all payments: We never see or store your credit card information. Stripe is PCI-compliant and handles payment security.
We only share data with:
Email software providers (like Mailchimp): They need your customer emails to send the campaign. They're bound by their own privacy policies.
Stripe: Processes your $500 payment securely.
No one else: We don't sell, rent, or trade your data. Ever.
Exception: We may disclose information if required by New Zealand law or to protect our legal rights.
When we email your customers, they have rights:
Unsubscribe: Every email has an unsubscribe link
Access: They can ask what data we have about them
Correction: They can ask us to fix incorrect information
Deletion: They can ask us to delete their data
If your customers contact us with these requests, we'll handle them promptly and notify you.
You have the right to:
Access the data we hold about you and your customers
Ask us to correct inaccurate information
Ask us to delete your data after the campaign
Withdraw consent (though this may affect our ability to deliver the service)
Complain to the Office of the Privacy Commissioner if you think we've breached the Privacy Act
During the campaign (30-60 days):
We keep everything to track the guarantee and run the service
After the campaign:
We delete your customer data unless you specifically ask us to keep it
We keep basic records (your business name, payment info, campaign results) for accounting and legal purposes
If you gave permission, we keep anonymized results for case studies
How long we keep records: At least 7 years for tax/accounting purposes (NZ legal requirement).
All emails we send comply with the Unsolicited Electronic Messages Act 2007:
Clear identification of who's sending the email (your business)
Accurate subject lines
A working unsubscribe link in every email
Your business contact information
Your responsibility: You confirm that your customers have an existing relationship with your business. We're not sending cold emails to strangers.
Our website: We don't currently have a website with tracking. If we add one later, we'll update this policy.
Email tracking: The email software may use tracking pixels to see if emails are opened. This is standard practice and helps us meet the guarantee.
We may update this privacy policy from time to time. If we make significant changes, we'll email you. Check the "Last Updated" date at the top to see when changes were made.
Your data stays in New Zealand or is processed by reputable services with NZ/Australian servers where possible. If data goes overseas (like to Stripe or Mailchimp's servers), we ensure they have adequate privacy protections.
Our service is for businesses only. We don't knowingly collect data from anyone under 18 years old. If your customer database includes minors, you're responsible for compliance with relevant laws.
If you believe we've breached your privacy rights, please contact us first:
Iziah Willetts
IW Marketing
Email: iziahw.marketing@gmail.com
Phone: 020 405 84278
We'll do our best to resolve it quickly.
If you're not satisfied, you can complain to:
Office of the Privacy Commissioner
Website: privacy.org.nz
Phone: 0800 803 909
If you have questions about this privacy policy or how we handle your data:
Iziah Willetts
IW Marketing
Email: iziahw.marketing@gmail.com
Phone/Text: 020 405 84278
This privacy policy works alongside our Terms of Service. By using our service, you agree to both documents.